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	<title>Comments on: News Roundup: Unit Faulty</title>
	<atom:link href="http://seattletransitblog.com/2009/08/14/news-roundup-unit-faulty/feed/" rel="self" type="application/rss+xml" />
	<link>http://seattletransitblog.com/2009/08/14/news-roundup-unit-faulty/</link>
	<description>Transit in the Greater Seattle Area</description>
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		<title>By: Matt L</title>
		<link>http://seattletransitblog.com/2009/08/14/news-roundup-unit-faulty/#comment-63086</link>
		<dc:creator>Matt L</dc:creator>
		<pubDate>Wed, 19 Aug 2009 06:45:57 +0000</pubDate>
		<guid isPermaLink="false">http://seattletransitblog.com/?p=7296#comment-63086</guid>
		<description>The long-term plan is to kick the buses out and remove any need for readers at platform level.</description>
		<content:encoded><![CDATA[<p>The long-term plan is to kick the buses out and remove any need for readers at platform level.</p>
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		<title>By: Melissa</title>
		<link>http://seattletransitblog.com/2009/08/14/news-roundup-unit-faulty/#comment-63083</link>
		<dc:creator>Melissa</dc:creator>
		<pubDate>Wed, 19 Aug 2009 06:21:28 +0000</pubDate>
		<guid isPermaLink="false">http://seattletransitblog.com/?p=7296#comment-63083</guid>
		<description>It never occurred to me to get off the train early at the ID to take a bus.  That seems totally counter-intuitive.  Why would I give up a seat on a fast-moving train to wait for a bus?  Is the long-term plan to have readers at every station, both directions?</description>
		<content:encoded><![CDATA[<p>It never occurred to me to get off the train early at the ID to take a bus.  That seems totally counter-intuitive.  Why would I give up a seat on a fast-moving train to wait for a bus?  Is the long-term plan to have readers at every station, both directions?</p>
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		<title>By: DCodomo</title>
		<link>http://seattletransitblog.com/2009/08/14/news-roundup-unit-faulty/#comment-62859</link>
		<dc:creator>DCodomo</dc:creator>
		<pubDate>Tue, 18 Aug 2009 09:45:04 +0000</pubDate>
		<guid isPermaLink="false">http://seattletransitblog.com/?p=7296#comment-62859</guid>
		<description>Metro and sound transit should have printed PSAs on buses that explain how to use orca. I agree the instructions to &quot;tap&quot; your card is misleading.</description>
		<content:encoded><![CDATA[<p>Metro and sound transit should have printed PSAs on buses that explain how to use orca. I agree the instructions to &#8220;tap&#8221; your card is misleading.</p>
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		<title>By: Bernie</title>
		<link>http://seattletransitblog.com/2009/08/14/news-roundup-unit-faulty/#comment-62748</link>
		<dc:creator>Bernie</dc:creator>
		<pubDate>Mon, 17 Aug 2009 22:47:51 +0000</pubDate>
		<guid isPermaLink="false">http://seattletransitblog.com/?p=7296#comment-62748</guid>
		<description>&lt;blockquote&gt;Metro orders greener buses.&lt;/blockquote&gt;

Anybody know if these Mercedes are &lt;a href=&quot;http://findarticles.com/p/articles/mi_m0CYH/is_23_6/ai_95055827/&quot; rel=&quot;nofollow&quot;&gt;Green-Diesel&lt;/a&gt; with a diesel particle filter (DPF)?</description>
		<content:encoded><![CDATA[<blockquote><p>Metro orders greener buses.</p></blockquote>
<p>Anybody know if these Mercedes are <a href="http://findarticles.com/p/articles/mi_m0CYH/is_23_6/ai_95055827/" rel="nofollow">Green-Diesel</a> with a diesel particle filter (DPF)?</p>
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		<title>By: Jeff Welch</title>
		<link>http://seattletransitblog.com/2009/08/14/news-roundup-unit-faulty/#comment-62672</link>
		<dc:creator>Jeff Welch</dc:creator>
		<pubDate>Mon, 17 Aug 2009 11:51:33 +0000</pubDate>
		<guid isPermaLink="false">http://seattletransitblog.com/?p=7296#comment-62672</guid>
		<description>They&#039;re too busy blaming drivers for the problem - even though the same problems are occurring at standalone card readers in the train terminals - where drivers aren&#039;t part of the loop.</description>
		<content:encoded><![CDATA[<p>They&#8217;re too busy blaming drivers for the problem &#8211; even though the same problems are occurring at standalone card readers in the train terminals &#8211; where drivers aren&#8217;t part of the loop.</p>
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		<title>By: Jeff Welch</title>
		<link>http://seattletransitblog.com/2009/08/14/news-roundup-unit-faulty/#comment-62671</link>
		<dc:creator>Jeff Welch</dc:creator>
		<pubDate>Mon, 17 Aug 2009 11:50:04 +0000</pubDate>
		<guid isPermaLink="false">http://seattletransitblog.com/?p=7296#comment-62671</guid>
		<description>Dunno why the older ETB&#039;s weren&#039;t refurbished - I think that the conversion of the Bredas to trolley only service was a move to avoid some of the egg on the face of buying the things in the first place for tunnel use and finding them unsuitable for that.

The power plant on the Bredas isn&#039;t the problem, it&#039;s the brakes, the suspension, the electronics (doors opening and closing for no apparent reason, etc.), and the general profile of the monstrosity.

If you wanted to bring back the MAN artics, age and all, to replace the Bredas, I doubt you&#039;d hear any squealing from drivers on that one.</description>
		<content:encoded><![CDATA[<p>Dunno why the older ETB&#8217;s weren&#8217;t refurbished &#8211; I think that the conversion of the Bredas to trolley only service was a move to avoid some of the egg on the face of buying the things in the first place for tunnel use and finding them unsuitable for that.</p>
<p>The power plant on the Bredas isn&#8217;t the problem, it&#8217;s the brakes, the suspension, the electronics (doors opening and closing for no apparent reason, etc.), and the general profile of the monstrosity.</p>
<p>If you wanted to bring back the MAN artics, age and all, to replace the Bredas, I doubt you&#8217;d hear any squealing from drivers on that one.</p>
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		<title>By: "Bus fan"</title>
		<link>http://seattletransitblog.com/2009/08/14/news-roundup-unit-faulty/#comment-62663</link>
		<dc:creator>"Bus fan"</dc:creator>
		<pubDate>Mon, 17 Aug 2009 08:26:03 +0000</pubDate>
		<guid isPermaLink="false">http://seattletransitblog.com/?p=7296#comment-62663</guid>
		<description>Westlake Station seems the same way, except for the windy part.

Even on days when there isn&#039;t any rain, there seems to be moisture seeping from the unusually early formed cracks on the concrete...</description>
		<content:encoded><![CDATA[<p>Westlake Station seems the same way, except for the windy part.</p>
<p>Even on days when there isn&#8217;t any rain, there seems to be moisture seeping from the unusually early formed cracks on the concrete&#8230;</p>
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		<title>By: "Bus fan"</title>
		<link>http://seattletransitblog.com/2009/08/14/news-roundup-unit-faulty/#comment-62662</link>
		<dc:creator>"Bus fan"</dc:creator>
		<pubDate>Mon, 17 Aug 2009 08:18:17 +0000</pubDate>
		<guid isPermaLink="false">http://seattletransitblog.com/?p=7296#comment-62662</guid>
		<description>I thought removing the Detroit Diesel engines from the Bredas were supposed to make them a bit less of a headache. If the MAN 60 foot ETBs were less of a nightmare than the Bredas, why didn&#039;t they refurbish those instead?</description>
		<content:encoded><![CDATA[<p>I thought removing the Detroit Diesel engines from the Bredas were supposed to make them a bit less of a headache. If the MAN 60 foot ETBs were less of a nightmare than the Bredas, why didn&#8217;t they refurbish those instead?</p>
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		<title>By: Rob</title>
		<link>http://seattletransitblog.com/2009/08/14/news-roundup-unit-faulty/#comment-62653</link>
		<dc:creator>Rob</dc:creator>
		<pubDate>Mon, 17 Aug 2009 06:37:57 +0000</pubDate>
		<guid isPermaLink="false">http://seattletransitblog.com/?p=7296#comment-62653</guid>
		<description>Totally agree with you, Melissa.  There should be readers at the platform in every direction in the tunnel.  If I&#039;m going from Pioneer Square to Westlake, I want the first available option but the placement of the readers makes you decide before you know if a bus or train will be the first option.

I have a pass so I&#039;ll just tap in at the station, get on the first available mode of travel and tap off regardless... But that&#039;s a lot of extra thought than a two station trip should require, not to mention the folks who are buying tickets or using an E-purse for the same trip.</description>
		<content:encoded><![CDATA[<p>Totally agree with you, Melissa.  There should be readers at the platform in every direction in the tunnel.  If I&#8217;m going from Pioneer Square to Westlake, I want the first available option but the placement of the readers makes you decide before you know if a bus or train will be the first option.</p>
<p>I have a pass so I&#8217;ll just tap in at the station, get on the first available mode of travel and tap off regardless&#8230; But that&#8217;s a lot of extra thought than a two station trip should require, not to mention the folks who are buying tickets or using an E-purse for the same trip.</p>
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		<title>By: Chris Stefan</title>
		<link>http://seattletransitblog.com/2009/08/14/news-roundup-unit-faulty/#comment-62649</link>
		<dc:creator>Chris Stefan</dc:creator>
		<pubDate>Mon, 17 Aug 2009 06:03:45 +0000</pubDate>
		<guid isPermaLink="false">http://seattletransitblog.com/?p=7296#comment-62649</guid>
		<description>They really need an ORCA reader on both platforms at Westlake. It seems silly to have them on both sides at ID but only Southbound at Westlake.</description>
		<content:encoded><![CDATA[<p>They really need an ORCA reader on both platforms at Westlake. It seems silly to have them on both sides at ID but only Southbound at Westlake.</p>
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		<title>By: Garrison Bromwell</title>
		<link>http://seattletransitblog.com/2009/08/14/news-roundup-unit-faulty/#comment-62641</link>
		<dc:creator>Garrison Bromwell</dc:creator>
		<pubDate>Mon, 17 Aug 2009 04:26:40 +0000</pubDate>
		<guid isPermaLink="false">http://seattletransitblog.com/?p=7296#comment-62641</guid>
		<description>Final comment

International Station is NOT the place to transfer to a bus...its windy, wet and cold on the platforms compared to the deeper tunnel stations.</description>
		<content:encoded><![CDATA[<p>Final comment</p>
<p>International Station is NOT the place to transfer to a bus&#8230;its windy, wet and cold on the platforms compared to the deeper tunnel stations.</p>
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		<title>By: Garrison Bromwell</title>
		<link>http://seattletransitblog.com/2009/08/14/news-roundup-unit-faulty/#comment-62640</link>
		<dc:creator>Garrison Bromwell</dc:creator>
		<pubDate>Mon, 17 Aug 2009 04:25:34 +0000</pubDate>
		<guid isPermaLink="false">http://seattletransitblog.com/?p=7296#comment-62640</guid>
		<description>I&#039;ve used my ORCA card at least 60 times in the last 30 days (according to the web site) on Metro, Link, and Sounder.  Only two buses gave a failure, I took the card out of my wallet and showed it to the driver and got on.  YOU HAVE TO HOLD IT FLAT TO THE READER AND WAIT A MICROSECOND although it can be in your wallet (mine is).  As long as the machine is functional, not problem.

As an odd-ball rider (no set route) I really like the ORCA card -- no fumbling with money, no holding a transfer (which pocket did I stuff it in?) and I don&#039;t worry about what the fare is --- just use the card.  Metro to Link to the Airport and ST bust to Tacoma -- no big deal, proper fare deducted by the system.  Sounder to Ballard --- again no big deal.  Works great and I just sail by the lines at the TVMs (but don&#039;t get me wrong --- I like seeing those lines because they will all be riders on LINK).

The lack of a machine on the outbound Westlake platform is a problem that must be corrected.  No where in the any information does Link or Metro say &quot;to transfer to a tunnel bus you must do so at the International Station&quot; or risk missing your bus by going to the mezzanine level.  If a person is physically challenged the time to do so is increased by the time to wait for the elevator, go up a level, swipe/tap/tip/hold the card on a reader and then go back down.  While not exactly a violation of ADA rules its a gross inconvenience and incredibly shortsighted planning on the part of Metro and Sound Transit that could be fixed with the installation of a single reader.</description>
		<content:encoded><![CDATA[<p>I&#8217;ve used my ORCA card at least 60 times in the last 30 days (according to the web site) on Metro, Link, and Sounder.  Only two buses gave a failure, I took the card out of my wallet and showed it to the driver and got on.  YOU HAVE TO HOLD IT FLAT TO THE READER AND WAIT A MICROSECOND although it can be in your wallet (mine is).  As long as the machine is functional, not problem.</p>
<p>As an odd-ball rider (no set route) I really like the ORCA card &#8212; no fumbling with money, no holding a transfer (which pocket did I stuff it in?) and I don&#8217;t worry about what the fare is &#8212; just use the card.  Metro to Link to the Airport and ST bust to Tacoma &#8212; no big deal, proper fare deducted by the system.  Sounder to Ballard &#8212; again no big deal.  Works great and I just sail by the lines at the TVMs (but don&#8217;t get me wrong &#8212; I like seeing those lines because they will all be riders on LINK).</p>
<p>The lack of a machine on the outbound Westlake platform is a problem that must be corrected.  No where in the any information does Link or Metro say &#8220;to transfer to a tunnel bus you must do so at the International Station&#8221; or risk missing your bus by going to the mezzanine level.  If a person is physically challenged the time to do so is increased by the time to wait for the elevator, go up a level, swipe/tap/tip/hold the card on a reader and then go back down.  While not exactly a violation of ADA rules its a gross inconvenience and incredibly shortsighted planning on the part of Metro and Sound Transit that could be fixed with the installation of a single reader.</p>
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		<title>By: Joshua Kelley</title>
		<link>http://seattletransitblog.com/2009/08/14/news-roundup-unit-faulty/#comment-62623</link>
		<dc:creator>Joshua Kelley</dc:creator>
		<pubDate>Mon, 17 Aug 2009 03:12:41 +0000</pubDate>
		<guid isPermaLink="false">http://seattletransitblog.com/?p=7296#comment-62623</guid>
		<description>If you don&#039;t use the card within the 30 days, the money never gets transferred to it. But it doesn&#039;t just disappear. It gets refunded to your credit/debit card account.</description>
		<content:encoded><![CDATA[<p>If you don&#8217;t use the card within the 30 days, the money never gets transferred to it. But it doesn&#8217;t just disappear. It gets refunded to your credit/debit card account.</p>
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		<title>By: Kaleci</title>
		<link>http://seattletransitblog.com/2009/08/14/news-roundup-unit-faulty/#comment-62615</link>
		<dc:creator>Kaleci</dc:creator>
		<pubDate>Mon, 17 Aug 2009 02:49:10 +0000</pubDate>
		<guid isPermaLink="false">http://seattletransitblog.com/?p=7296#comment-62615</guid>
		<description>I think the thought was that people coming in on Link and transferring to a bus would do so at International District where there is a an ORCA reader on the platform.  I think the logic was that if people are continuing north on a bus, the transfer at International District station will allow those folks to have a better choice of seats.</description>
		<content:encoded><![CDATA[<p>I think the thought was that people coming in on Link and transferring to a bus would do so at International District where there is a an ORCA reader on the platform.  I think the logic was that if people are continuing north on a bus, the transfer at International District station will allow those folks to have a better choice of seats.</p>
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		<title>By: Melissa</title>
		<link>http://seattletransitblog.com/2009/08/14/news-roundup-unit-faulty/#comment-62611</link>
		<dc:creator>Melissa</dc:creator>
		<pubDate>Mon, 17 Aug 2009 02:42:11 +0000</pubDate>
		<guid isPermaLink="false">http://seattletransitblog.com/?p=7296#comment-62611</guid>
		<description>Here&#039;s my ORCA beef: I ride from Beacon Hill to Westlake, then hop a bus (any bus) to the end of the tunnel and walk 5 blocks to work.  I tap my card at Beacon Hill, but have nowhere to tap at Westlake without going up (and back down) the stairs.  I can&#039;t tap on the bus at the end of the tunnel, because it&#039;s ride free.  There&#039;s no reader at tunnel level in Westlake for the northbound trains.  At least I can pay at tunnel level for the southbound train.

The way ORCA works, I&#039;m charged the full $2.25 when I tap at Beacon Hill.  If I tap upon arrival at Westlake (and/or on a bus to transfer from Westlake) I&#039;m effectively refunded $.75 because my trip is only $1.75.  If I don&#039;t tap anywhere demonstrating the length of my trip, I&#039;m charged the full $2.25.  If I walk upstairs to find a reader, I&#039;ll miss at least one bus--and it&#039;s annoying.

Why can&#039;t the ORCA reader on the bus in the tunnel simply accept my payment?  It doesn&#039;t hurt Metro to allow the thing to read cards in the ride-free zone.  Better yet, why not add readers at Convention Place--and readers at tunnel level on both sides of Westlake?</description>
		<content:encoded><![CDATA[<p>Here&#8217;s my ORCA beef: I ride from Beacon Hill to Westlake, then hop a bus (any bus) to the end of the tunnel and walk 5 blocks to work.  I tap my card at Beacon Hill, but have nowhere to tap at Westlake without going up (and back down) the stairs.  I can&#8217;t tap on the bus at the end of the tunnel, because it&#8217;s ride free.  There&#8217;s no reader at tunnel level in Westlake for the northbound trains.  At least I can pay at tunnel level for the southbound train.</p>
<p>The way ORCA works, I&#8217;m charged the full $2.25 when I tap at Beacon Hill.  If I tap upon arrival at Westlake (and/or on a bus to transfer from Westlake) I&#8217;m effectively refunded $.75 because my trip is only $1.75.  If I don&#8217;t tap anywhere demonstrating the length of my trip, I&#8217;m charged the full $2.25.  If I walk upstairs to find a reader, I&#8217;ll miss at least one bus&#8211;and it&#8217;s annoying.</p>
<p>Why can&#8217;t the ORCA reader on the bus in the tunnel simply accept my payment?  It doesn&#8217;t hurt Metro to allow the thing to read cards in the ride-free zone.  Better yet, why not add readers at Convention Place&#8211;and readers at tunnel level on both sides of Westlake?</p>
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		<title>By: litlnemo</title>
		<link>http://seattletransitblog.com/2009/08/14/news-roundup-unit-faulty/#comment-62580</link>
		<dc:creator>litlnemo</dc:creator>
		<pubDate>Sun, 16 Aug 2009 20:44:04 +0000</pubDate>
		<guid isPermaLink="false">http://seattletransitblog.com/?p=7296#comment-62580</guid>
		<description>For what it&#039;s worth, my ORCA is working beautifully. Occasionally I get an error beep, and then I tap it again and all is well.

There is one machine at Westlake that never works, but then I walk over to the other one and it works fine. So I don&#039;t see that as an ORCA problem, but as a &quot;one particular machine has an issue&quot; problem.

I mostly use it on Link, though. I have used it on the bus 3 times so far and it worked fine every time.

I first set up my card and put money in the e-purse online, and though I have auto-load, I usually just refill it at the ticket machines, which has worked perfectly. (There is a limit to how many times you can use auto-load in a single month, unfortunately, or I&#039;d never refill it at all, just use auto-load all the time. I tend to keep small amounts on it because I don&#039;t ride every day -- I don&#039;t have a normal daily commute, and work at home most days. I&#039;ve been riding about 3 days a week.)</description>
		<content:encoded><![CDATA[<p>For what it&#8217;s worth, my ORCA is working beautifully. Occasionally I get an error beep, and then I tap it again and all is well.</p>
<p>There is one machine at Westlake that never works, but then I walk over to the other one and it works fine. So I don&#8217;t see that as an ORCA problem, but as a &#8220;one particular machine has an issue&#8221; problem.</p>
<p>I mostly use it on Link, though. I have used it on the bus 3 times so far and it worked fine every time.</p>
<p>I first set up my card and put money in the e-purse online, and though I have auto-load, I usually just refill it at the ticket machines, which has worked perfectly. (There is a limit to how many times you can use auto-load in a single month, unfortunately, or I&#8217;d never refill it at all, just use auto-load all the time. I tend to keep small amounts on it because I don&#8217;t ride every day &#8212; I don&#8217;t have a normal daily commute, and work at home most days. I&#8217;ve been riding about 3 days a week.)</p>
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		<title>By: Chris Stefan</title>
		<link>http://seattletransitblog.com/2009/08/14/news-roundup-unit-faulty/#comment-62577</link>
		<dc:creator>Chris Stefan</dc:creator>
		<pubDate>Sun, 16 Aug 2009 20:05:11 +0000</pubDate>
		<guid isPermaLink="false">http://seattletransitblog.com/?p=7296#comment-62577</guid>
		<description>Eliminating the trolleys won&#039;t reduce any of those costs except for maintenance. I have a hard time believing maintenance of the trolley buses themselves is more expensive than a diesel bus. The wire plant does cost money to maintain but I would think lower fuel costs would offset that somewhat.

As for the number passengers in the ride-free area and fare evasion those are problems shared with non-trolley bus routes. I suppose Metro could eliminate the routes entirely, but the ETB routes have some of the highest ridership in the system. I&#039;d think it would be better to address the costs of the ride-free area and crack down on fare evasion.</description>
		<content:encoded><![CDATA[<p>Eliminating the trolleys won&#8217;t reduce any of those costs except for maintenance. I have a hard time believing maintenance of the trolley buses themselves is more expensive than a diesel bus. The wire plant does cost money to maintain but I would think lower fuel costs would offset that somewhat.</p>
<p>As for the number passengers in the ride-free area and fare evasion those are problems shared with non-trolley bus routes. I suppose Metro could eliminate the routes entirely, but the ETB routes have some of the highest ridership in the system. I&#8217;d think it would be better to address the costs of the ride-free area and crack down on fare evasion.</p>
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		<title>By: Matthew</title>
		<link>http://seattletransitblog.com/2009/08/14/news-roundup-unit-faulty/#comment-62575</link>
		<dc:creator>Matthew</dc:creator>
		<pubDate>Sun, 16 Aug 2009 19:42:13 +0000</pubDate>
		<guid isPermaLink="false">http://seattletransitblog.com/?p=7296#comment-62575</guid>
		<description>My ORCA failure rate is running probably 25 - 35% right now...seems like every other day a reader on a bus won&#039;t be able to read my card.</description>
		<content:encoded><![CDATA[<p>My ORCA failure rate is running probably 25 &#8211; 35% right now&#8230;seems like every other day a reader on a bus won&#8217;t be able to read my card.</p>
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		<title>By: Oran Viriyincy</title>
		<link>http://seattletransitblog.com/2009/08/14/news-roundup-unit-faulty/#comment-62552</link>
		<dc:creator>Oran Viriyincy</dc:creator>
		<pubDate>Sun, 16 Aug 2009 16:30:41 +0000</pubDate>
		<guid isPermaLink="false">http://seattletransitblog.com/?p=7296#comment-62552</guid>
		<description>I&#039;m surprised that the news media hasn&#039;t really caught on to reporting and exposing this major flaw in the system.</description>
		<content:encoded><![CDATA[<p>I&#8217;m surprised that the news media hasn&#8217;t really caught on to reporting and exposing this major flaw in the system.</p>
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	<item>
		<title>By: Jeff Welch</title>
		<link>http://seattletransitblog.com/2009/08/14/news-roundup-unit-faulty/#comment-62549</link>
		<dc:creator>Jeff Welch</dc:creator>
		<pubDate>Sun, 16 Aug 2009 16:21:19 +0000</pubDate>
		<guid isPermaLink="false">http://seattletransitblog.com/?p=7296#comment-62549</guid>
		<description>As the ORCA readers are electromagnetic and radiometric, the moisture level of the card shouldn&#039;t affect anything.

The &quot;Out of Service&quot; error (at least on the buses) remains an unresolvable, as it requires a complete reboot of all onboard electronic systems - which means leaving the bus and disconnecting the battery from the outside disconnect switch (no internal &quot;reset&quot; button).</description>
		<content:encoded><![CDATA[<p>As the ORCA readers are electromagnetic and radiometric, the moisture level of the card shouldn&#8217;t affect anything.</p>
<p>The &#8220;Out of Service&#8221; error (at least on the buses) remains an unresolvable, as it requires a complete reboot of all onboard electronic systems &#8211; which means leaving the bus and disconnecting the battery from the outside disconnect switch (no internal &#8220;reset&#8221; button).</p>
]]></content:encoded>
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