Comments on: Metro’s New Reroute Notification System http://seattletransitblog.com/2009/11/08/metros-new-reroute-notification-system/ Transit in the Greater Seattle Area Sat, 26 May 2012 00:26:00 +0000 hourly 1 http://wordpress.org/?v=3.2.1 By: Beacon Hill Blog » Archive » More Bits: Luminaria, sing-a-longs, matching money, and more http://seattletransitblog.com/2009/11/08/metros-new-reroute-notification-system/#comment-81126 Beacon Hill Blog » Archive » More Bits: Luminaria, sing-a-longs, matching money, and more Thu, 12 Nov 2009 19:16:59 +0000 http://seattletransitblog.com/?p=9525#comment-81126 [...] has introduced a new reroute notification system where you can sign up for email or SMS alerts if your bus has been rerouted due to snow or other [...]
[...] has introduced a new reroute notification system where you can sign up for email or SMS alerts if your bus has been rerouted due to snow or other [...]

]]> By: Adam B. Parast http://seattletransitblog.com/2009/11/08/metros-new-reroute-notification-system/#comment-79761 Adam B. Parast Sun, 08 Nov 2009 18:13:14 +0000 http://seattletransitblog.com/?p=9525#comment-79761 The new alert page is a good improvement over the existing system. It would be nice if construction and events were separated out though. Construction is generally long term as where event are short term. For example WSDOT reports on both events and construction as well but separates them. The user that these systems should target are those that know or are expecting some service disruptions and need the information in a quick and easy manner. Having the events and construction together makes this harder. Also most riders will get information about stop closures at the stop its self, so that information really isn't as important as say an entire route that is not running.
The new alert page is a good improvement over the existing system. It would be nice if construction and events were separated out though. Construction is generally long term as where event are short term.

For example WSDOT reports on both events and construction as well but separates them. The user that these systems should target are those that know or are expecting some service disruptions and need the information in a quick and easy manner. Having the events and construction together makes this harder. Also most riders will get information about stop closures at the stop its self, so that information really isn’t as important as say an entire route that is not running.

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