This post originally appeared on Orphan Road.
Amtrak shuts down a few Cascade routes:
Posted online at 4:51 p.m. Friday Four Amtrak trains that travel between Washington and Oregon have been pulled from service at least through this weekend after technicians on Thursday discovered problems with trains built by Spanish train company Talgo.
Alternative transportation is not being provided, but customers can get refunds for their tickets, Amtrak spokeswoman Vernae Graham said.
The four trains that have been pulled from service can carry as many as 1,000 passengers a day, Graham said. Three of them travel between Eugene, Ore., and Seattle, and the fourth travels between Portland and Bellingham.
“That would be a lot of buses,” Graham said.
Well, it would be 20 buses or so, I guess. That doesn’t seem like a lot to me. Amtrak may be learning marketing, but customer service has to be solid, too.