This morning at Renton Transit Center, Sound Transit was getting the word out about upcoming bus and Sounder changes. A gentleman boarded the bus after everyone was on (standing room only after the wheelchairs), made a brief announcement to everyone of the upcoming change, and left some papers in front of the bus with all of the details. He asked us to be proactive and voice “your” opinion and left with a cheerful “Have a great morning”. It took all of 30 seconds and he was off to do the same for the ST 560 that arrived behind us. Another person was across the street doing the same for the Southbound buses.
I couldn’t help but smile and pondered if Metro could get the word out such as this. While Sound Transit does have a smaller number of buses, they manage to get somebody in person to get the word out with. ST just earned major kudos from me and a quite a few other riders since by the time we reached Bellevue Transit Center, all of the papers were gone.
I know that every once in a while, Metro does a PA communication where somebody just advises riders to go to Metro’s Website about the upcoming changes. If the speakers are low on the coach though, you’re not going to hear it.
All in All…Good move ST, good move.







