February 4, 2010 at 11:47 am

Next Train Announcement Testing

As several commenters have noted, Sound Transit is starting to visibly test their next train announcements.  Oran shot the video above.

Testing is only occurring in isolated instances, and should be going on for the next month or two.

I hate to nitpick, but I’m not a huge fan of the scrolling — it’s possible to legibly encode a lot of information on a small board without doing so. [UPDATE- in the comments Sherwin says that the display will generally be static, with only intermittent scrolling.]

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Comment by Sherwin Lee
2010-02-04 12:05:20

The reader boards will eventually have a static display of the next three trains, and the scrolls will only happen at two minutes and five minutes before arrivals, you know, for the inattentive or blind rider.

Comment by Ryan
2010-02-04 12:09:53

Good. I like the static signs better as well. See this example from DC:

http://www.stationstops.com/blog/wp-content/uploads/2009/11/dc-metro-led-sign.jpg

Here in Amsterdam, they list the next two trains. As the train is approaching, they also show the number of train cars so you know where on the platform to stand.

 
Comment by Sherwin Lee
2010-02-04 12:48:58

As far as I know. Scrolling is what we’ll be seeing first. The static displays come later.

Oran’s video last year shows evidence of this: http://www.flickr.com/photos/viriyincy/3389392320/

 
Comment by Ben Schiendelman
2010-02-04 13:08:45

I’m not a fan of the scrolling at all. An audio cue is plenty!

 
Comment by Carl
2010-02-05 20:57:23

Agree – the scrolling is harder to read. It is especially annoying on the destination signs of the Link trains. They should simply have the destination in a static form that fits the display.

Many of the words in the scrolling displays are superfluous. By editing them they can fit the message in a static display.

 
 
Comment by Sherwin Lee
2010-02-04 12:05:46

Here’s to beating New York!

Comment by Adam B. Parast
2010-02-04 13:25:00

Actually the L line has real-time information.

Comment by Sherwin Lee
2010-02-04 13:44:04

The L line has a pilot system, but the rest of the system won’t see anything until next year.

Comment by AJ
2010-02-04 16:53:46

The Pelham Line in the Bronx is also getting them. 4 stations now and more every month, to hit 152 stations within a year.

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Comment by Matt
2010-02-05 16:41:23

Pelham, eh? Is that real-time information why that guy tried to take all those hostages on the 123? Oh wait, that was a movie. And it happened before, in the 1970s. Maybe that’s how Gene Hackman was able to follow the train in his car?

 
 
 
 
Comment by Erik G.
2010-02-04 18:29:41

And London had these signs over 25 years ago.

 
 
Comment by Gordon Werner
2010-02-04 12:13:27

I like how there is also an audio announcement

Comment by Ben Schiendelman
2010-02-04 13:08:59

That’s the ADA for you. :)

Comment by Andrew Smith
2010-02-04 16:15:17

BART has the best 1970s robot voice for this. “9 car Pittsburgh/Bay Point train now approach at platform 2″.

Comment by Erik G.
2010-02-04 18:24:43

I am sorry Andrew, but THE BEST 1970’s robot voice EVAR was the Cylon one that the People Mover at Atlanta Airport had before the 1996 Olympics. It was taken out becuse “the visitors will not understand it”.

Listen to it here:

http://sunshineskies.net/atl_robot_voice.mp3

More info here:

http://www.sunshineskies.net/atlrobotvoice.html

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Comment by alexjonlin
2010-02-04 20:56:27

hahah that’s awesome

 
Comment by Gordon Werner
2010-02-05 18:06:32

yea … I miss that robot voice

 
 
 
Comment by Ryan
2010-02-05 06:16:09

does this mean all the annoying bell-ringing at each station will end?!

Comment by Gordon Werner
2010-02-05 18:05:32

that is a safety thing to get people’s attention … that will never change

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Comment by Ryan
2010-02-07 12:53:56

I guess the rest of the world lives in danger then, because I have never seen this ANYWHERE except Seattle

 
 
 
 
 
Comment by newsaholic
2010-02-04 12:21:08

I’m very glad to hear that there will be static displays for the next trains, and not just the scrolling and audible announcements. For static displays above the platforms, I think the information should be specific for that platform (show only northbound trains on the northbound platforms, etc). Also, instead of announcements that say “northbound” or “southbound”, I think it would be better to show/say the destination station – like “The next train to Westlake Station will arrive in 2 minutes”. The problem with “northbound” and “southbound” is that it isn’t enough information for trains that end at Mount Baker or SODO, and it will also get very confusing with East Link sharing the Central Link platforms from Lynnwood to IDS/Chinatown.

Comment by newsaholic
2010-02-04 12:32:59

As a follow-up … Imagine if you’re blind waiting to get on a train at Othello going to Westlake. If the next train is going out of service at Mount Baker, you may just want to wait until the following train that goes to Westlake. The information should show/say the destination station.

Comment by Transit Guy
2010-02-04 12:58:26

Or at least call out the destination if it’s NOT the regular terminus.

Comment by Lloyd
2010-02-04 13:08:37

Followed by the word “ONLY”, i.e. “This train goes to SODO Station ONLY”

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Comment by Adam B. Parast
2010-02-04 13:30:07

It should use the terminus station name. You need to have all information provided be consistent. Inconsistent information is what messes up users. I have to say that I can’t remember of any systems (except for Swift) that uses a cardinal direction. How does someone that only knows Japanese know North = Westlake Station and South = Seatac Station. Yeah doesn’t translate.

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Comment by Andreas
2010-02-04 13:19:32

What about “NB Mt Baker” or “SB Othello” for the signs, which for audible announcements would be read as “northbound train to Mount Baker”? Directionality alone is insufficient, but I hate how most transit agencies just use the final destination when announcing trains.

And as everyone else has said: I hope they make those signs static real quick.

Comment by Ben Schiendelman
2010-02-04 13:31:16

The final destination is what really matters. If it says NB to Mount Baker and the train ends there, you don’t know as a blind user that you’ll be kicked off.

Comment by Andreas
2010-02-04 21:17:01

It should always be the final destination that’s announced, and visual and audible cues should always match, abbreviations notwithstanding. (If by using “SB Othello” as an example I implied that something other than the final destination should be announced, I didn’t mean that. It was just a random not-the-regular-end-of-the-line choice. Wherever the train is going to end up is what should be announced.)

 
 
Comment by mike
2010-02-04 19:24:53

Boston uses “inbound” and “outbound” on its signage. London trains, I believe, state the desination over the intercom, and they change if a train ends its run before its line’s final stop.

 
 
Comment by TomK
2010-02-04 14:37:34

Now if they would just make the outside destination signs on the trains themselves static as well!

Comment by AndrewN
2010-02-04 17:52:27

That would indeed be wonderful. Maybe inside, too… I seem to get a little motion sick with the scrolling when the trains are moving.

Comment by Carl
2010-02-05 20:59:49

I wish all the displays would be static.

 
 
 
Comment by Seattlite10
2010-02-04 14:46:41

I think it’s exciting! I emailed Sound Transit last month to get an update and they said they’d be starting mid-February. Good to see progress

 
Comment by Thel
2010-02-04 15:59:58

*Will* they ever make the signs on the trains themselves static, does anyone know? Or could they be convinced to? I don’t even have serious vision problems, and I still have a hard time with the scrolling.

Comment by Matt L
2010-02-04 16:13:49

Or make them flip instead of scroll?

Comment by Sherwin Lee
2010-02-04 16:29:56

And all those funky powerpoint features and stuff.

Comment by Oran Viriyincy
2010-02-04 21:40:54

Did you see the sign tricks CT did on Swift’s opening day?

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Comment by TomK
2010-02-04 17:08:39

Also, they should leave off the word “station”, as in “Westlake Station”, “SeaTac/Airport Station”. You don’t see MAX trains in Portland that say “Gresham Station” or “Hillsboro Station” do you? In fact, I can’t think of another rail system that does this. Southbound trains should just say “SeaTac/Airport”, northbound ones should just say “Downtown Seattle/Westlake”, period (unless of course they’re not going to the end of the line).

Comment by Sam
2010-02-04 17:15:12

You also don’t see most blogs with the word blog in the title. Oh snap!

 
Comment by Zed
2010-02-04 17:32:57

Who cares what Portland does?

 
Comment by AndrewN
2010-02-04 17:54:54

The Minneapolis trains also say “Station” every time. It gets kind of annoying there, too… at least the signs flip instead of scroll.

 
Comment by Erik G.
2010-02-04 18:31:40

Especially since Westlake is, for now, a Terminus and not a Station.

So is SeaTac/Airport!

 
Comment by Oran Viriyincy
2010-02-04 18:38:53

The word “station” is redundant, in the context that you’re already in the system. The line maps above train doors and inside stations don’t append “station”.

 
 
Comment by Z
2010-02-04 22:48:33

I agree those are kinda annoying. Portland’s balious signs scroll up/down but they stop so you can read the information. Link just kinda scrolls across making it difficult to read.

 
 
Comment by Sam
2010-02-04 16:47:15

At most stations, if the train is only 2 minutes away, you can just look down the tracks and see it coming.

Comment by Oran Viriyincy
2010-02-04 21:41:57

Or you could hear the bells and horns from a distance.

 
 
Comment by Erik G.
2010-02-04 18:28:47

I hope that the signage will scroll warnings about terrorism or preventing swine flu (sneeze into your elbow!) just enough to be annoying, cause missed boardings because the important destination information is not shown due to the P.S.A.’s, and thus get ignored by riders due to their irrelevancy.

Because that is what LA Metro sure does.

Comment by Erik G.
2010-02-04 18:36:32

P.S. I hope the is an ST policy against putting “Go (Professional Sports Team nickname here)” on these and on their transit vehicle destination boards.

Or “Happy (Holiday)” or “Good (Time period of Day)”.

Because again, it is done in other USA cities and has been just long enough that I was not able to identify the route or destination of the passing transit vehicle, which at the time was EXTREMELY annoying.

 
 
Comment by Sherwin Lee
2010-02-04 20:05:02

It would nice to have ads (Oran’s already spotted on) and a system map on the inside of the trains.

Comment by alexjonlin
2010-02-04 20:59:39

A little while ago I was looking around the Link train hypothesizing on where they might put a system map. Maybe at the front/back of the cars, although that would be hard for most people to see.

 
Comment by Jason Mitchell
2010-02-05 01:09:10

+1. Does anyone know (1) why there aren’t more ads, and (2) how much revenue other agencies generate? I know every CTA (Chicago) bus and train interior is plastered with ads, as are the stations and bus stops.

Comment by litlnemo
2010-02-05 17:19:32

Yeah, though ads aren’t necessarily the prettiest thing in the world (some are neat, though), if it means more money for Sound Transit, I’m all for ads on the train. Plus, it gives you something to look at while riding through the tunnels.

They could also have posters that remind people that fares need to be paid, etc. (In Germany they have the posters reminding you not to be a Schwarzfahrer — their term for a non-payer — and listing the fines. Like this: http://capl.washjeff.edu/1/m/1140.jpg Obviously we would need a different term here, but the warnings wouldn’t hurt.)

 
 
Comment by Gordon Werner
2010-02-05 18:16:47

better yet … above the doors they need to switch the route map with something like this:

http://images.nycsubway.org/i52000/img_52557.jpg

http://images.nycsubway.org/i77000/img_77468.jpg

this will be especially important once there is more than one line

Comment by Gordon Werner
2010-02-05 18:19:47
 
 
 
Comment by eddiew
2010-02-05 00:32:30

next bus too?

 
Comment by Blue Swan
2010-02-08 08:52:25

For the past 3 days, the 8:32am Sounder has been more than a minute late in arriving at Kent Station. Today, when it hadn’t arrived at 8:34am I noticed the next train sign said “Train to King Street departed”. So, it departed before it arrived…go figure!!

 

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