One week into the new Metro service concept, what have we learned?
- Some people are disappointed with RapidRide, as predicted a few weeks ago.
- The opening week of downtown payment has caused delays, as predicted a few weeks ago.
- Big service changes create both winners and losers, and those losers (and those who simply don’t like change) will complain, as observed in every governmental process ever.
There is no new information to inform a change in policy. Well, there is one mild surprise, anecdotes of RapidRide C demand above capacity. Fortunately, that has the most obvious remedy — adding buses — that Metro has already addressed, very much helped by the fact that RapidRide doesn’t have published schedules.
To abandon the plan, however, as Reagan Dunn suggested Thursday in reference to the ride free area, is premature. It makes sense for the King County Council and Metro to develop contingency plans if the problems don’t improve — although reinstating the RFA is not the choice I would make. Of course, the improvements I wanted to see in August I still want to see. Nevertheless, let’s give the changes an opportunity to work, and wait for the data about which service changes are putting riders in seats and which aren’t.