As ridership plummets and the union advocates for tougher safety precautions, Metro is following the lead of other agencies and limiting the number of people on a bus.
You may have to wait for the next one if the bus exceeds these limits, although the driver is supposed to take everyone at the stop when he or she does stop, regardless of the limit.
Only one ADA rider is allowed at a time. However, Metro is expanding Access eligibility to make up for it. Vanpools are also capped at 2-3 people.