Regular Link riders might notice that real-time arrival information did not, in fact, come back with the Northgate stations as promised in September. ST’s John Gallagher says that “While the system was accurate the majority of the time, when it was wrong, it was really wrong.” It would cost “a significant amount of money” to correct these problems.
On the other hand, I saw real time data on the signboards at Westlake on Sunday, so maybe they’re under-promising and engineers have hacked something together?
Regardless, the good news is that ST’s PIMS program is set to wrap up in Quarter 2 of 2022, so the next-generation system will be here soon enough that it’s not worth it to patch up the old one. The result of an RFP in 2018, in 2019 ST shared some early mockups (at right in the picture above) and projected it to be ready with East Link. It appears we’ll get these many months early.