Future Boeing Access Road Station moves to East Marginal Way

On March 13, Sound Transit staff recommended the East Marginal Way location for the Boeing Access Road infill station rather than the originally planned location between I-5 and Sounder tracks next to the South Boeing Access Road overpass. Sound Transit held an open house in late February and reviewed both possible locations with the community.

The Boeing Access Road station was included in the 1996 Sound Move Plan but was not authorized by voters until ST3 passed in 2016. ST3 promised the station with 300 parking stalls, which is about half of the parking at Tukwila International Boulevard Station. Besides the platform and parking lot, the station will include two bus bays, a “kiss & ride” drop-off zone, as well as space for other drop off services such as Metro Flex or private employer shuttles. The targeted opening date is in 2031.

Locations considered for the Boeing Access Road Station (Sound Transit). Sound Transit staff have recommended a location on East Marginal Way near South 112th Street.
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Monorail proposes another fare increase

Table of proposed fare increases

Seattle Monorail Services, the private operator of the Seattle Center Monorail, has proposed a pair of 25 cent fare increases to take effect this year and next. The increases are “to keep up with rising costs and our commitment to preserving this historic system”. Three years ago the one-way fare was only $2.50 but was raised to offset the cost of accepting ORCA. Depending on how transfer credit is apportioned the $3.00 fare may have been less than half of what the Monorail would have received per ticket before its acceptance of ORCA.

Cash payments are currently “temporarily” suspended as a COVID-19 safety measure. ORCA cards are accepted at turnstiles and credit cards can be used to purcahse tickets at a self-service kiosk. ORCA cards can be purchased from TVMs in the DSTT, but no TVM exists (yet) at Seattle Center.

The $3.50 mark would put fares above all bus fares in the county, even with the longest (currently) possible Link fare, at the lower end of distance-based Sounder fares, but still cheaper than all ferry fares.

The public is invited to comment on the proposed fare increases via email: denise.wells@seattle.gov or by phone: 206-615-0258 through Monday, June 27. 2022.

Comments will also be accepted at a Public Meeting online via Webex on Wednesday, June 22, 2022 4:30 pm, details here.

A Photo Tour of Link Construction

Recently STB writer Bruce Nourish and I had an opportunity to check out the new Link extensions from the air. Enjoy the photos!

Northgate Link Extension

We begin at Northgate Station; these photos were shot just prior to the opening of the extension:

Northgate Station & Northgate Mall
Looking north at Northgate Station. Northgate Mall is the large cluster of properties in the center of the photo. On the far left, the alignment under construction can be seen running along the northbound lanes of I-5

Continue reading “A Photo Tour of Link Construction”

Metro celebrates an all-hybrid/electric fleet

A 30′ Gillig Phantom seen on route 331 in 2009, photo by the author

On Friday Metro celebrated the retirement of the last diesel bus—part of the fleet dubbed “the 1100s”. Metro’s fleet is now comprised only of diesel-electric hybrids, battery-powered buses, and electric trolleys. To celebrate, a “Gold Tire” retirement ceremony was held to recognize the last bus, which will be preserved by the Metro Employee Historic Vehicle Association (MEHVA) which you might be able to ride some day.

The ceremony comes several months after the last trip operated by an 1100 series bus, which last saw service in late March 2020, when route 200 was suspended. The first of the 1100s entered service in 1999. A more recent addition–the D40LF or “3600s” made by New Flyer, were added to the fleet in 2003 and last saw service in April 2020.

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West Seattle and Burien Routes Add Stops in Pioneer Square

1st & King SB With the Spring 2019 service change, routes 21X, 55, 56, 57, 113, 120, 121, 122, 123, 125, and C Line began serving two stops on 1st Ave. This will be the first time this century that [ed: some of these] southwest Seattle routes will connect directly to Pioneer Square. Both stops are centered on King Street, albeit at the furthest end of the intersection, with the northbound stop closer to Jackson and the southbound stop nearly at Dearborn.

The two stops add an important connection to routes that previously used the viaduct’s Columbia and Seneca ramps, making them an anomaly amongst the rest of the downtown routes as they did not serve any stops in or near Pioneer Square or the International District. With the viaduct out of commission, routes have been traveling along 1st Avenue South making a quick jog on Dearborn to access the new ramps to SR-99. Continue reading “West Seattle and Burien Routes Add Stops in Pioneer Square”

Sound Transit Looking to Improve Passenger Information Systems

e to Bea

In a Request for Proposals released April 13th, Sound Transit outlined a set of system upgrades for its passenger information systems (PIMS). The most visible component of these systems are the realtime arrival information for ST trains and buses, but they also include backend systems that collect and process the data. This project has three major components: real-time prediction enhancements, better schedule integration, and cross mode messaging, integrating data from multiple transit modes into a single enterprise system. The contract will replace the Public Address system and the station Variable Message Signs currently in place for Link, Sounder and Tacoma Link. Bringing all of this data in to a single combined system may require new or augmented data collection equipment (e.g. tracking or passenger counters).

Passenger-facing improvements include provisions for communicating train size, passenger load, and out-of-service indicators, among a long list of other datapoints. Information would be displayed on station signage, the Sound Transit website, on One Bus Away, and in GTFS/R feeds that interface with third-party services such as Google Transit.

East Link’s budget already funds augmenting the current system to support multiple lines serving the same station. The current two-minute warning announcements would be modified to announce the train’s destination and line color. If the RFP failed for some reason, the existing project would still support multiple lines, while riders would not enjoy any benefits of a more modern information system.

Sound Transit notes that the current Link passenger information system is approaching the end of its life (though some readers may proclaim that has already passed). Replacing the entire PIMS is a disruptive task and Sound Transit has wisely identified that the best time to complete a major overhaul would be in conjunction with the opening of East Link, when major modifications would have been taking place anyways.

The project is backed by lifecycle replacement funds that periodically repair and replace aging equipment as well as a portion of ST3’s technological innovations budget. This RFP covers Link, Tacoma Link and Sounder. Future RFPs will bring ST Express and ST’s future BRT lines in to this system. The RFP boldly states that “multiple, unintegrated systems does not satisfy the [requirements],” but then admits that implementation may come in multiple phases, thus diluting–or at least postponing–the very goal this and the future RFP set out to achieve.

Work on the project is scheduled to begin in 2019; proposers have been asked to offer implementation schedules that deliver benefits as early as realistically achievable. However, some aspects have hard deadlines to coincide with the launch of East Link service.

The full list of features the contract is looking to provide looks like it was lifted out of STB comment threads, and is listed after the break:

Continue reading “Sound Transit Looking to Improve Passenger Information Systems”

Metro Quietly Discontinues Touch-to-Exit

A video showing riders using the touch to exit feature on the first day

When Metro’s XT40 trolleys hit the streets on August 19, 2015 they also introduced the Touch to Exit feature to the fleet. The system, officialy the Vapor CLASS sensing system, uses a set of ultrasonic sensors mounted above the door. One the bus is fully stopped, an indicator light above the doors illuminates and if the sensors notice a break, the system sends a signal to open the doors. Shortly after not noting any breaks, the doors will shut automatically This means that all sets of doors can be operated independently, with the bus operator only having to take control of the front door.

In total, 279 of Metro’s buses have been outfitted with the feature, including all 174 electric trolleys, 20 RapidRide buses and 85 three-door articulated hybrids. King County DOT’s Public Affairs Coordinator Jeff Switzer explains that the goal was to improve the customer’s ability to exit by the back door and activate the back door themselves.

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What’s in a reroute?

Every year the Homer M. Hadley Memorial Bridge closes for the Blue Angels performance. As one of only four ways around Lake Washington, the closure hugely impacts the region’s transportation system. It is a safety zone mandated by the FAA to “keep the public and pilots safe and to minimize distractions.” The bridge closures take place midday on weekdays and weekends, and causes 1.5 mile backups, while affecting the two all-day routes over I-90.

These two routes–both Metro-operated Sound Transit routes 550 and 554–miss two stops: The Rainier flyer stops and Mercer Island Park & Ride. It is impossible to serve the Rainier flyer stops during the closure, as the stops can only be accessed from the bus-only express lanes in the center of I-90, and the next accessible exit is on the other side of the bridge that is closed. Luckily, routes 7 and 106 provide a frequent (though not as quick) connection from Downtown to the Rainier flyer stop.

According to data from Sound Transit’s 2017 Service Implementation Plan, Mercer Island passengers account for 10-11% of route 550’s average ridership and 4-7% of route 554’s average ridership. The SIP numbers suggest that about 60-85% of riders originating at Mercer Island are headed towards Seattle.

Neither Metro nor ST were able to provide me with stop-level data, but unofficial ridership numbers show that route 550’s weekday demand drops sharply after about 9:15 and doesn’t pick back up until mid-afternoon. Much of route 550’s demand on Mercer Island centers around parking availability at the 447 stall Park & Ride, so once the lot is full, ridership originating at that stop drops. Weekend ridership is across the board making it difficult to draw conclusions.

Almost two thirds of route 550’s Bellevue ridership uses the three stops in Bellevue’s downtown core; if ridership from the recently-closed South Bellevue Park & Ride is excluded that number jumps to almost 80%.

Despite the majority of the ridership not going to Mercer Island, Metro has designed their reroutes to prioritize Mercer Island ridership. After leaving the tunnel, the route heads over SR-520 (the only logical choice) and sails past Bellevue in order to reach a connection in southern Bellevue to connect to a temporary Metro shuttle. From there it continues on its normal route, albeit on a much delayed schedule. In 2016 and 2017 I inadvertently timed it just right so that I was able to catch a rerouted trip. The reroutes were slightly different each year.

Route 550 Reroutes

Blue: Normal route; Red: Common reroute; Black: 2016 reroute; Green: 2017 route

2016’s reroute was slightly more sensible, but due to the closure of the South Bellevue Park & Ride for East Link construction this was no longer possible in 2017. In 2016, the route used the Bellevue Way ramp from SR-520 and ran without stops between SR-520 and South Bellevue Park & Ride. At the Park & Ride, the bus was able to make a U-turn through the park & ride and continue to/from its normal route. Despite vocal objections from riders, the operator didn’t make any stops in Bellevue while continuing to/from 520.

In 2017, the same route wasn’t possible and the route was extended even further to Eastgate Park & Ride to connect to the Mercer Island shuttle. From Eastgate, the route continued to/from Bellevue Way via I-90 to its regular route.

I asked Metro why stops couldn’t have been made in reverse order, and King County’s Scott Gutierrez explains:

The ST 550 reroute also was seen as the most efficient and least confusing for customers and operators. For customers, this reroute essentially maintained the usual sequence in terms of stops (other than the I-90 stops). Making the Bellevue stops in reverse order would have been very challenging to communicate to customers. For operators, this option allowed them to use an established layover location with access to comfort facilities.

The operator I spoke to mentioned that he didn’t have any access to the comfort station and was running his trip late as a result.

Having a chance to reflect on this, I’ll agree that running in reverse order isn’t the best solution. However, there is a solution that would allow operators adequate layover time, provide access to all regular stops outside Seattle, and prioritize the highest ridership routes.

Similar to Zach’s idea to permanently move route 550 to SR-520, the reroute could be changed to serve Bellevue immediately, with the Mercer Island shuttle connecting in Downtown Bellevue and serving Bellevue Way riders. The rerouted trip could end at the existing layover space next to the Bellevue Library or at the Bellevue Transit Center before looping back to the library. This means the operator of the 550 would likely have a much longer layover, as any delays from 520 would be more than offset by the truncation of the route. However, this means that the Mercer Island/Bellevue Way shuttle would have much higher platform hours. The connection in Bellevue could be made in a “bump and run& fashion–as both routes serve the same stop, and once passengers deboard from one route and board the second, each leaves, ensuring a seamless transfer for all.

There is no doubt that closing off any part of a route is going to cause delays, inconvenience riders, and cause confusion–even if no stops are missed. Despite costing more to implement, it prioritizes the locations where the most riders are headed.

Visualizing DSTT Audible Announcements

Nine minutes and 24 seconds of audio in the DSTT. Dark shaded areas indicate times when announcements were playing

For several months, the elevator at the east end of the pedestrian overpass at SeaTac/Airport station was out of service. Riders requiring the elevator needed to ride Link to Tukwila International Boulevard station and then ride Metro’s RapidRide A Line bus service to South 176th Street. If you were unaware of this, take pride that you didn’t have to listen to the frequent audible reminders played every few minutes throughout Link’s alignment.

That elevator has since been repaired, but right on cue another nonredundant elevator has failed. Not to worry, Sound Transit has you covered with another announcement:

The Tukwila International Boulevard Station ground level elevator is out of service. Southbound Link passengers requiring elevator service, ride Link to SeaTac/Airport station, and from International Boulevard and South 176<supth Street, transfer to northbound RapidRide A Line to Tukwila

If you missed part of that 19 second monologue, never fear, because 22 seconds after it finished it will be replayed in its entirety. And if you missed it the second time around, you needn’t wait even four minutes to hear it twice more.

This message, much like the previous elevator messages, are far too long and play far too often. I had to re-listen to the clip multiple times in order to type an accurate transcript (albeit from a low quality cell phone recording). The fact that the DSTT stations are cavernous echo chambers certainly doesn’t help their intelligibility, but if the announcements are so difficult to understand the answer should be improving their understandability and not increasing their frequency. Further, since the announcement only applies to southbound Link riders, the announcement need not play more than the headways of southbound trains. And much like the train warning announcements, they need only play on the southbound side of the station.

These announcements are in addition to the usual barrage of noise pollution alerting riders to policies that are clearly spelled out with signage and pavement markings throughout the tunnel. Yesterday I recorded the audio during my wait on the platform. For this sample, the total duration of audio announcements is 113.2 seconds which equates to a solid 20% of the time. It would have been slightly longer if one of the quot;train now arriving" message hadn’t preempted one of the security announcements.

With so many announcements playing so frequently they become noise both figuratively and literally. And since the routine announcements sound exactly the same as the urgent announcements, they may have just done the opposite of their intent and trained regular riders to completely ignore them.

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Pronto vs Biketown: The Northwest Bike Share Showdown

bike-wars

I recently had the opportunity to check out Portland’s new-launched bike share system, Biketown. While the bikes are similar, the rest of the system is quite different and there are many things Seattle could learn while mulling Pronto’s expansion. I joined Pronto earlier this year and use it several times a week. The two systems are similar but have one very distinct and important difference.

Biketown is operated by Social Bicycles, who operate bikes share systems in 25 other cities in 3 countries. Unlike Pronto’s system operated by Motivate, Biketown does not require users to return bikes to specific stations. At the end of the trip, riders can simply lock up the bike to any public bicycle rack, albeit for a $2 fee. Rescuing a bike from a non-Biketown rack will net the next rider a $1 credit. Riders locking bikes up to racks outside the home area are hit with a $20 fee. By not forcing riders to start and end their trips at specific stations this effectively solves the full or “dead” docks that Pronto users experience. It also enables an additional layer of convenience.I recently had the opportunity to check out Portland’s new-launched bike share system, Biketown. While the bikes are similar, the rest of the system is quite different and there are many things Seattle could learn while mulling Pronto’s expansion. I joined Pronto earlier this year and use it several times a week. The two systems are similar but have one very distinct and important difference.

Pricing

Pronto Biketown
Single ride N/A $2.50
24 hours $8 $12
3 days $16 N/A
Annual $95.40* $144

*$85 if paid up front.
Pronto’s prices do not include sales tax.

All Biketown plans include a set number of minutes per day with overage at 10¢ per minute. Pronto’s prices are capped per-trip (45 minutes for annual members, 30 minutes all others) with overage at $2.00 for the first 30 minutes and $5 for each additional 30 minutes. Each Pronto trip comes with unlimited trips, so you could theoretically keep a bike for 24 hours straight for just $8 if you made sure to visit a dock every 30 minutes.

Signups

Biketown has a mobile app and riders can sign up for any plan through the app. I attempted to do this but the Android app simply displayed an empty screen so I was unable to complete registration through the app and had to do so through the mobile-friendly website. Riders can also purchase any plan at stations that have a kiosk (about half of them). Pronto sells 24-Hour and 3-Day Passes only at stations. Annual passes are only sold online. Pronto does not have a mobile app, but directs to third-party apps that show bike/dock status.

Stations

I won’t pretend to be an expert on Portland’s geography, but with a semi free-floating system the station siting is less important. With Pronto, I often find that bikes are a few blocks away from my origin or destination. Pronto’s station footprint is large enough that it is useful for many short trips in and near Downtown but small enough to not be useful for a majority of Seattle.

Bikes

Both systems use bikes with a step through frame (AKA “girl” bikes). This makes it for riders of all heights easy to start the right way. Both bikes are built with internal hubs. Most bike riders will be familiar with the more popular derailleur design for shifting gears where a chain slides on to differently sized sprockets. In stark contrast internal hubs allow the bike to be shifted while stopped and generally can’t be shifted while pedaling. Shifting is accomplished by twisting a grip on the handlebar near the rider’s thumb. Pronto’s bikes use a 7 speed hub connected to a chain (with a chain guard) whereas Biketown uses an 8 speed hub with a shaft drive. I sometimes experience issues with slipping gears on Pronto, but this wasn’t (yet) an issue on Biketown’s two month old bikes.

I’d need to see the spec sheets or ride both bikes on the same terrain to be certain, but my anecdotal observations were than the first 7 gears had nearly the same ratios. This means that Biketown’s eighth gear is meant for higher speeds on nearly flat terrain. I’d prefer to trade this for a lower gear at the opposite end.

Both feature a front basket. The Biketown basket is larger and fully enclosed and is great for hauling small items whereas the Pronto basket is U shaped with a bungee cord and better for hauling larger items (such as a yoga mat). Both have built-in front and rear lights that turn on automatically. The handlebars on the Biketown bikes feel very narrow; I imagine that those with broad shoulders will be riding with their elbows pressed in to their sides. I found the rubber grips on Biketown’s brake levers to be a nice touch.

Helmets

Unlike King County’s all-ages helmet law, Oregon’s law stipulates that riders 16 and over are not required to wear a helmet. Thus, Biketown encourages the use of but does not offer helmet rentals. Pronto charges $2 for helmet rental except for annual members for which it is free. Helmets are available at every station.

Rental Experience

With Biketown, all interaction takes place on the bike’s built in computer which sits over the rear wheel. Riders can start a trip by entering their 6 digit account number followed by a 4 digit rider-assigned PIN.

With Pronto, 24 hour and 3 day pass holders need to swipe their credit card at the station’s kiosk and then enter a four digit bicycle number to check out a bike. Strangely, this option is not available for annual members, necessitating the use of a Pronto-provided keyfob in order to check out a bike. Non-annual members can purchase a keyfob for $2.50 and enjoy similar convenience.

Biketown also provides a RFID card for annual members and sells them to non-annual members. Checking out a bike still requires entering a PIN, essentially trading the convenience of not having to memorize and type a 6 digit number for yet another card in the rider’s wallet. The account number can also be viewed through the mobile app.

Starting a Pronto trip with a Pronto keyfob usually takes under 5 seconds. Biketown’s on-board computers are laggy and it takes approximately one second to enter each number. Additionally, the displays have poor contrast and I found it to be difficult to read even in the shade. Docking is similar; Pronto trips end nearly instantaneously after rolling the bike in to the dock, whereas Biketown requires sliding the U lock in to place before the trip completes (but requires no other user interaction).

Having a built-in lock is a huge benefit for Biketown. Any trip that requires a stop between stations is easy—riders can simply lock the bike up with the lock they undid to begin the trip. With Pronto, a similar feat would require riders to bring their own lock with them or ensure all their destinations are near Pronto stations. Coupled with Pronto’s small footprint, this has made some trips so inconvenient to the point where I consider them impossible.

After a trip, Pronto members can log in to an online portal to see their rental history which shows the start and end stations as well as start/end times and duration down to the second. The Biketown app and website show all that plus a GPS trail of the trip.

Despite only using the system for a day, I see tremendous advantages in a semi free-floating system compared to Pronto’s forced station-to-station system. While I would definitely welcome the addition of electric pedal assist, I feel that a more successful system could be realized by placing bikes in places where people can access them.

Photos:
Biketown bikes photo by the author.
Pronto at Capitol Hill Station by SounderBruce CC BY-SA on Flickr