Following the recent opening of the Federal Way Link Extension, confusion quickly set in over which 1 Line trains travel to Seattle. Once the 2 Line is connected across Lake Washington, all three Link termini will imply they are the center of the region: Lynnwood City Center, Downtown Redmond, and Federal Way Downtown. Of course, none of these locations are in Seattle, the dominant city in Puget Sound. Stephen Fesler discussed this situation in an excellent Op-Ed last week.
While the platform signs are confusing and should be updated, they are technically correct. Over the past few months, there appears to have been an uptick in incorrect signs by both Sound Transit and King County Metro. These errors may be seen as benign (and even humorous) to frequent transit riders, but they can cause confusion and frustration for infrequent or first time passengers. Transit agencies should make riding transit as clear and simple as possible.
Sound Transit
In November, Nick Sattele, co-lead of the Fix The L8 campaign, found an issue with a Reduced Service announcement. On the 1 Line diagram, Stadium station was labeled as the stop north of U District (instead of Roosevelt station). In reality, Stadium station is located south of downtown Seattle and should not have been included on the diagram.
As many first-time Link riders start their journey at SeaTac/Airport station, it is paramount that the station has clear signs to help them navigate. Unfortunately, Sound Transit appears to have doubled down on confusing passengers at this station. A few weeks ago, AvgZing shared on Bluesky that the signs for the Federal Way Downtown platform at SeaTac/Airport station included the airplane logo. Did you know Federal Way had an airport?
Continue reading “Friday Roundtable: Incorrect Signs” | 70 comments





