The Incremental Approach to Free Transit

Photo by Oran

Kamaria Hightower, on Mayor Durkan’s blog:

At the Mayor’s direction, the Seattle Department of Transportation (SDOT) will partner with the Seattle Housing Authority (SHA) and King County Metro to provide unlimited ORCA cards to 1,500 low-income Seattle residents. This partnership will leverage Seattle Transportation Benefit District (STBD) investments to create more affordable transportation choices for our communities.


The mayor’s program is yet another expansion for the ORCA Opportunity program. The initial pilot, focused on high school students, was augmented by STBD dollars last summer when Council amended the levy to allow for additional programming. 

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Metro wants to know how the Emergency Snow Network performed

The Route 90 snow shuttle on Pine Street (Bruce Englehardt)

Metro GM Rob Gannon:

Now that we are getting back to full-strength operations, we know that our snow response is on everyone’s mind. We are reviewing how we can improve our service during snow – and we want to hear from you about your own experience with Metro during this period. Your suggestions and feedback during the storm helped guide our response and communications, but we know we have more to learn from you.

The 60 routes and shuttles that were in service left some areas of King County without transit service (South Park, Renton Highlands, Newcastle and Vashon to name a few). Some of this is unavoidable because of the topography, but, when we can, we will add whatever mobility options resources allow to connect riders to the Emergency Snow Network. We are committed to serving ALL of King County, so we will continue to look for ways to provide alternative transit options for residents in areas where we can’t provide our normal, fixed-route bus service.

This was the first deployment of the Emergency Snow Network and I look forward to a post-mortem from the agency. I’m sure it was a challenging and dynamic environment to provide bus service.

One thing I’d suggest is that the agency consider how reliant riders have become on One Bus Away as a source of information. OBA doesn’t do very well when service is irregular. Which is sort of understandable, but putting up a banner in the app that says “please check the Metro website” that doesn’t include a link to the website is less than ideal.

Leave suggestions at the link or via email. The weather seems to be warming up, but there’s no telling when the next storm will come.

For Snohomish commuters, Community Transit also has a survey email riders@commtrans.org.

Metro Starts Planning RapidRide I

King County Metro 180 at Burien TC
King County Metro 180 at Burien TC

Metro kicks off planning for RapidRide I this week with a presentation to the Renton City Council. The line (#1033 in the long-range plan) will be a hybrid of routes 169 and 180, connecting Auburn, Kent and Renton.  

Like other RapidRide lines, the route will travel on local arterials.  It will integrate with ST3’s 405 BRT project.  Metro estimates 6,000 daily riders, roughly in line with the Eastside’s RapidRide B. The agency will apply for federal funds to augment a substantial $120M capital investment. For perspective, that’s roughly the budget for RapidRide G, which is less than one fifth the length but projected to have at least double the ridership.

Metro appears determined to continue the letter scheme, even though “I” is so easily confused with “1” (although I guess it’s unlikely anyone will board an Auburn-Renton bus when they want to go between Downtown Seattle and Queen Anne).  LA Metro, by contrast, will reportedly skip over some letters for its rail lines to avoid similar confusion.  

Plans call for a much-needed re-evaluation of existing bus service in the area in conjunction with the new line.  Design and outreach will happen this year and next, and service will launch in 2023. 

Update 12:36pm: in the comments, a link from AlexKven to Brent’s 2017 argument for extending the 169 to Rainier Beach. I don’t think it’s essential that every RR line include a Link transfer, but if it can be done in a revenue-neutral way this makes sense.

Head of Metro security charged with rape, human trafficking

On Tuesday, the King County Sheriff’s Office (KCSO) arrested King County Metro’s head of security, Mark L. Norton, on human trafficking and rape charges. Norton has worked for Metro since July 2010.

In charges filed in Snohomish County Superior Court, KCSO Detective Luke Hillman alleged that Norton repeatedly raped a young woman in his employ when she was a minor, then coerced her into prostitution after she turned 18.

“The suspect’s grooming began when he was in his 30’s and the victim was a teenager and was babysitting for the suspect’s children,” KCSO Sergeant Ryan Abbott wrote in a separate, Wednesday release. “After persuading the victim to engage in sex acts with him, the suspect had the victim move in with him. Eventually the suspect operated as a pimp and pressured the victim to engage in prostitution on numerous occasions throughout Seattle, Lynnwood and Everett. The suspect arranged the prostitution online and kept the money brought by people wanting to have sex with the victim.”

According to Metro spokesperson Torie Rynning, Norton has been placed on unpaid leave and may be terminated.

“We are shocked and deeply disturbed to learn of the allegations and are cooperating with investigators,” Rynning wrote in a statement. “While in custody, this employee will be on unpaid leave, and we are exploring avenues to take immediate steps regarding this employee’s ongoing employment. Meanwhile, we are conducting our own administrative investigation to determine if any additional or unrelated code of conduct violations may have occurred.”

We asked Metro whether their background check picked up any prior malfeasance by Norton when he was hired.

“Metro currently conducts extensive background checks for sensitive personnel positions, including this position,” Rynning wrote. “We are reviewing our procedures to determine if additional screens are needed, however it is not clear that this activity would have been caught with additional screening.”

Balducci working on countywide transit funding package

King County Battery Bus Announcement
Claudia Balducci

King County Councilmember Claudia Balducci has started work on a potential countywide, dedicated transit funding package to augment or replace the Seattle Transportation Benefit District (STBD.) That tax package, which is comprised of a sales tax increase and car tab fee, is set to expire at the end of 2020.

Balducci says that the funding would be spent on implementing the ambitious Metro Connects program, the long-range plan that the agency and Council released in 2017.

“There’s a lot of stuff in Metro Connects that a lot of communities want, that will help with their transportation needs and their economic development and growth plans,” Balducci says. “But we haven’t identified the funding to serve all of that yet.”

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More Bus Cancellations, Fewer Bus Lanes, Because Presidents’ Day

Credit: George H. W. Bush Presidential Library & Museum

Just when you thought it was safe to depend on apps that use the regular schedule to tell you when your bus is scheduled to come, a holiday that many don’t pay attention to is upon us. Yes, it is … (checks calendar) … Presidents’ Day!

Most King County Metro routes will be running on their regular weekday schedule. A bunch will have specified runs cancelled: 102, 111, 114, 121, 122, 123, 125, 143, 157, 167, 168, 169, 177, 179, 186, 187, 192, 197, 212, 214, 218, 219, 232, 243, 244, 249, 252, 255, 257, 269, 271, 277, 303, 311, 312, 342, 907, and 931. Cancelled trips show with an “H” or “D” in the timetables.

A few Metro routes will not be running at all today: 201, 237, 304, 308, 316, 330, 355, 661, and 930.

Sounder and all ST Express routes will operate on their normal weekday schedules, while Link Light Rail will operate every 10 minutes all day until late in the evening, but with 3-car trains, and Tacoma Link operates on its Sunday schedule, running every 24 minutes from 9:48 am to 5:48 pm (which you have to go to the printed schedule to figure out).

More agencies after the jump…

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Incentivizing Access Riders to Ride Fixed Routes

Metro Access van
Metro Access van

This past summer, King County Metro Transit underwent a peer review by a panel of transit agency leaders from around the country.

The review had a rather intriguing suggestion in regard to paratransit passengers:

The panel notes that there are now many transit agencies across the country that are currently offering free fixed route services to qualified ADA individuals and their companions. (p.7)

“Fixed route services” is the industry lingo for regular bus and train routes.

Cities whose main transit agency allows paratransit-qualified riders to ride the fixed routes for free include Los Angeles, Chicago, Dallas, Miami, Atlanta, Washington, Boston, Cleveland, Indianapolis, Denver, Salt Lake City, El Paso, and Las Vegas. Numerous smaller agencies offer the same deal, including Whatcom Transit Authority (Bellingham).

In some cases, like Atlanta, the rider has to go through a separate qualification process to determine whether it is safe for her/him to ride the fixed routes at all.

A little discussion about personal care attendants is in order, since paratransit riders are paratransit riders because they are unable to ride the fixed routes (or at least some of the fixed routes, some of the time) independently. Personal care attendants ride paratransit for free when accompanying a paratransit-qualified rider, but can be charged a fare on fixed routes, even when accompanying that same passenger. Companions other than a PCA can be charged fare on either service. The Federal Transit Administration has FAQ pages that cover these topics.

The Transit Cooperative Research Program produced a report on some of the challenges involved in, and potential savings from, diverting paratransit rides to fixed routes. The report gives a clear reason to encourage paratransit-qualified riders to travel on fixed routes whenever possible:

According to the 2011 National Transit Database, the average operating cost per unlinked bus trip was $3.60 ($1.80 and $3.20, respectively, for heavy and light rail trips). In contrast, the average operating cost per demand responsive trip—of which ADA paratransit comprises the greatest portion—was $32.70. As a result, transit systems have a great financial incentive to have persons with disabilities use fixed-route transit rather than ADA paratransit when they can. (p.1)

Access riders pay $1.25 per Access ride, or the regular Regional Reduced Fare Permit fare (75 cents) on fixed routes. A PCA can ride free on all Metro and ST services when accompanying a rider with a PCA RRFP. Access riders who buy a monthly RRFP pass get $0.75 cents credit toward their $1.25 Access fare, but also ride free on all Metro buses, as well as Link and 1-county ST Express. A couple years ago, Sound Transit started letting Access riders who buy Metro’s $45 monthly Access pass ride *all* Sound Transit services for free. (p. 11)

Additional Information (added after originally posted): Metro’s 2012 Annual Management Report gives figures for the cost of operating Access relative to the overall Metro budget:

Capital Sub-Fund Paratransit Expenditures: $4,872,185
Operating Sub-Fund Paratransit Expenditues: $58,094,753
Total Paratransit Expenditures: $62,966,938

Capital Sub-Fund Total Expenditures: $182,800,221
Operating Sub-Fund Total Expenditures: $629,768,659
Total Transit Expenditures: $812,568,880

Paratransit Share of Total Transit Expenditures: 7.75%

Comments about paratransit and fare structure are encouraged, but comments about the government giving out free stuff or discounts in general will be deemed off-topic.