I think opening day was an unqualified success. Sound Transit planned for the worst, and instead, we had a best case scenario. Every train I rode was full – some packed to the brim, some just standing room only, all well used.
I have a story about ORCA I’d like to share. Yesterday we saw some problems with the ticket vending machines at a few stations – cancelling a transaction could leave the TVM ‘hung’ indefinitely. Sound Transit already had the contractor on standby in case there was a problem on opening weekend, and overnight, a patch was written by the contractor, tested, and applied to all TVMs to fix the problem. This is unheard-of turnaround, and it just goes to show what a tight ship Sound Transit is running.
I want to say thank you to all the Sound Transit staff who gave up their weekends – sometimes as long as 7am-10pm – to pull this off without a hitch. Also a huge thank you to all the volunteers who helped out – I saw a couple of regular commenters handing out literature and answering questions. I have never seen ST staff smile so much before.
And thank you to the people who took 92,000 rides. We’ll have to wait for University Link before we see that many again!