
Last week, we reported on the under-performing Ride2 services in West Seattle and Eastgate which have experienced low ridership and outsized costs per rider. Yesterday, Metro announced they were ending both pilots effective December 20. (The news was first reported by West Seattle Blog).
The Ride2 services were created as one year pilots, and the end comes as the West Seattle version reaches that milestone. Eastgate, which experienced a change of provider from Ford subsidiary Chariot to Hopelink in February, ran for 14 months.
There were some interesting new details on how the services performed from Metro. Over seven thousand users had downloaded the phone app, though fewer than 15% had used the service within the last month as customer interest failed to develop.
Continue reading “Ride2 in West Seattle & Eastgate will end service”