The Mount Baker Transit Center opened Saturday along with the Southwest Seattle service revisions. The transit center is very plain with standard shelters. New-style bus stop signs that list routes, their destinations, and the bus stop number (handy for One Bus Away users) have been installed. The new style signs can also be found near Othello and Rainier Beach Stations.
At the transit center, Metro service planner Jack Latteman was part of the street team out helping riders figure out the service change. A few people were confused but most seemed to know which route to transfer to. One old lady asked for the 42 which no longer runs weekends.
Many people are still taking the 7 instead of Link. Latteman explained that many people were afraid to try Link or didn’t know how. Frequently asked Link questions were fare related. Many weren’t sure how reduced fares worked or whether their bus pass was accepted on Link. While there are signs that direct riders to the Link station, there’s no information at the transit center about Link itself. A suggestion would be to install a Link information kiosk similar to those at stations at the transit center.
Latteman answered a question that was raised on this blog as to why the transit center isn’t a timepoint for Route 8. It actually is, at least internally for drivers. He said that was a mistake on part of the timetable production group and it’ll definitely be fixed by the next service change in February. A few other mistakes are the map for the 8 doesn’t show the route directly serving the transit center, the timetable doesn’t indicate which bay the 8 serves, and a timetable symbol reference to a 5-minute layover at the transit center that appears nowhere on the timetable itself. All of these mistakes have been noted for correction.
Route 8 and 48 are scheduled for easy connections at the transit center. The timed connections can be viewed in this Metro document (PDF).