Most read & commented STB posts of 2020

Sound Transit - Central Link Light Rail
In 2020, Pioneer Square Station got a center platform, sort of. (photo credit: Busologist)

As this tumultuous year comes to a close, it’s time to look back on what the year has brought us. It all started with Connect/2020, which now feels like a distant memory. From there, we saw COVID-19 spread throughout the world and into our communities, with major repercussions on all aspects of life in 2020 and beyond.

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News roundup: testing

M/V Evergreen State waiting off Fauntleroy

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Feds sending relief to local transit agencies

TransitCenter:

This makes new bill more responsive to the specific budget problems each agency is facing due to COVID. Many regions underfunded in the CARES Act (like New York and Seattle) are now in line to receive proportionally more from this package. Others received aid greater than 75% of their operating costs in the CARES Act, so they would not get additional funds through this bill. Many fall in between, with grants that bring them up to the 75% cap.

Yonah Freemark has more estimates on Twitter:

The bulk of the funds will presumably go to Metro and Sound Transit.

ST suspends fare enforcement another year

Sound Transit Fare Enforcement...

In addition to formally approving lower concession fares for Sounder, last week the Sound Transit board approved a fare enforcement pilot which would replace fare enforcement security contractors with Sound Transit staff “fare ambassadors” with different uniforms and an emphasis on rider education and de-escalation. As part of the pilot, there will be no citations in 2021.

The board is pushing the clearly reluctant CEO, Peter Rogoff, to severely weaken the threat of getting caught. The “Fare Enforcement Action Plan,” a guideline for what the Board expects from staff in 2022, envisions no law enforcement involvement in pure payment disputes, more warnings, and a lower fine.

The big question, of course, is if lax enforcement eventually leads to much less observance by the fare-paying public. Letting the poorest riders keep their $1.50 will not make a real difference in Sound Transit’s finances, but broader indifference to fares (which some activists ultimately want) definitely would.

An alternative to Link station pictograms

As Link’s map expands, the already detailed pictograms will become less legible.

Each Link light rail station has a pictogram as a secondary identifier intended for people with limited English language proficiency. However well intentioned, the pictograms are poorly implemented and lack a logical system underlying their construction.

The last time we wrote about pictograms was five years ago when Sound Transit unveiled the pictograms for U-Link and Northgate Link. With nineteen new Link stations projected to open in 2023 and 2024, it is near time to evaluate whether they are fulfilling their purpose and whether other methods are more accessible to all users.

One alternative is station numbering. Each station is assigned a short code consisting of a symbol representing the line and a number representing the station. Countries like China, Japan, South Korea, Singapore, and Thailand use it for aiding visitors unfamiliar with local names and the non-Latin alphabet.

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News roundup: seamless

King County Metro 2015 New Flyer XT60 4524

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Metro’s new “The Dash”

Yesterday, Metro announced “The Dash“, a new data visualization tool (also available in Spanish with other languages coming soon). Metro continues to lap other agencies in putting data about its service quality out in a timely and attractive format.

If you’re just trying to catch a bus that won’t pass you by due to capacity limits, this data isn’t particularly helpful. Instead, this data might provide a more informed kind of public comment, leveraging data instead of anecdotes, and aware of how other routes are faring in the current environment.

“King County Metro is committed to providing mobility for all, but that does not just mean providing the mobility services themselves, but also the information that will empower the public to use them,” said Terry White, Metro’s general manager. “At Metro, we value transparency and continuous improvement, and recognized the interconnectedness between the two. We’re pleased that The Dash will help move us forward on both of those fronts, and help the public be better informed about our services.”